{"basic": {"sex": "男", "make": [], "name": "张明", "email": "zhangming_auto@163.com", "isAge": "1", "photo": "https://oss.flowktech.com/2025/11/23/c867dbbd6c174d54911bbf060520da7b.jpg", "place": "上海", "height": "", "mobile": "18812345678", "nation": "", "weight": "", "politic": "", "birthday": "1996-05-10 00:00:00", "marriage": "", "photoShow": "1", "workYears": "7年工作经验"}, "config": {"skin": "#333333", "fontSize": "13", "fontFamily": "EditorYaHei, sans-serif", "lineHeight": "0.7", "pageMargin": "30", "modulePadding": "20"}, "modules": [{"data": {"job": "汽车服务顾问", "city": "上海", "date": "一个月内到岗", "salary": "15000-18000/月"}, "name": "intention", "sort": 0, "value": "求职意向", "visible": "1"}, {"data": {"grade": [{"政治": "70"}, {"英语": "70"}, {"数学": "110"}, {"专业课": "110"}], "major": "计算机", "title": "初试成绩", "school": "清华大学"}, "name": "target", "sort": 1, "value": "报考信息", "visible": "0"}, {"data": [{"uid": "3c371b79-5c1f-4900-b318-0805906350a2", "isNow": "0", "level": "本科", "major": "汽车服务工程", "editor": "

专业成绩：GPA 3.5/4 （专业前10%）

主修课程：汽车构造、汽车维修工程、客户关系管理、汽车营销学、新能源汽车技术、售后服务流程规范

", "school": "上海工程技术大学汽车工程学院", "endTime": "2018-06-30 00:00:00", "startTime": "2014-09-01 00:00:00"}], "name": "edu", "sort": 2, "value": "教育背景", "visible": "1"}, {"data": [{"job": "资深汽车服务顾问", "uid": "78ef698e-03f9-4258-9bf5-ce37241cbbcc", "name": "奔驰上海星徽4S店", "isNow": "1", "editor": "

负责到店保养、维修客户接待与需求评估，年均接待客户800+，客户满意度连续3年达95%以上
制定个性化车辆服务方案，精准匹配原厂配件与维修项目，推动售后产值年增长12%，累计超600万
全程跟进维修进度，实时同步信息给客户，有效降低客户投诉率30%，获奔驰中国“客户满意标兵”称号
推广售后增值服务（延保、精品、美容），年转化金额超50万，占店内增值服务总额15%
管理高端客户档案，定期进行售后回访与关怀，老客户复购率提升15%，维护核心客户资源

", "endTime": "2026-06-30 00:00:00", "startTime": "2020-07-01 00:00:00"}, {"job": "汽车服务顾问", "uid": "938e7673-8375-431a-9b9b-37e3aa48ecb7", "name": "丰田上海东昌4S店", "isNow": "0", "editor": "

负责前台客户接待、车辆环检与信息登记，严格执行丰田售后TSM流程，确保服务标准化
对接维修技师明确客户需求，协调派工与进度跟进，维修交付准时率达98%
清晰讲解维修项目与费用明细，解答客户疑问，服务透明度评分达94分
参与售后活动策划与执行，如免费检测日、客户关怀日，吸引到店客户300+
连续6个月获评店内“服务之星”，月度服务产值超额完成率达110%

", "endTime": "2020-06-30 00:00:00", "startTime": "2018-07-01 00:00:00"}], "name": "work", "sort": 3, "value": "工作经验", "visible": "1"}, {"data": [], "name": "project", "sort": 4, "value": "项目经验", "visible": "0"}, {"data": [], "name": "intern", "sort": 5, "value": "实习经历", "visible": "0"}, {"data": [], "name": "campus", "sort": 6, "value": "校园经历", "visible": "0"}, {"data": {"editor": "

专业技能：精通奔驰、丰田等主流品牌售后流程，熟悉汽车构造与常见故障诊断，掌握新能源汽车售后基础服务规范
系统操作：熟练使用DMS售后管理系统、原厂配件查询系统、CRM客户关系管理系统
服务能力：具备优秀的客户沟通与需求挖掘能力，能妥善处理投诉与纠纷，客户留存率提升显著
办公能力：熟练运用Office系列软件，能独立完成服务报表、客户分析报告撰写

", "skills": [{"name": "汽车售后流程", "value": "90", "showDegree": "1"}, {"name": "客户关系管理", "value": "85", "showDegree": "1"}, {"name": "DMS系统操作", "value": "88", "showDegree": "1"}, {"name": "汽车构造知识", "value": "92", "showDegree": "1"}]}, "name": "skill", "sort": 7, "value": "技能特长", "visible": "1"}, {"data": {"awards": ["奔驰中国年度优秀服务顾问（2023）", "丰田上海区域服务之星（2019）", "全国汽车售后服务技能大赛银奖（2022）", "汽车售后服务师高级证书"], "editor": "

2023年获奔驰中国“年度优秀服务顾问”，全国仅50人入选，代表品牌服务标杆
2019年连续6个月获评丰田上海区域“服务之星”，服务质量排名区域前5%
2022年获全国汽车售后服务技能大赛银奖，专业能力获行业认可
持有《汽车售后服务师高级证书》，具备专业服务资质

"}, "name": "award", "sort": 8, "value": "荣誉证书", "visible": "1"}, {"data": {"editor": "

7年汽车售后一线服务经验，累计服务客户超5000+，精通豪华与合资品牌服务标准，客户满意度持续领跑店内
具备极强的客户需求洞察能力，能快速建立信任关系，推动服务产值与客户复购率双维度提升
熟练掌握售后全流程管理，擅长协调客户、技师与销售部门资源，打造高效服务闭环
关注行业趋势，主动学习新能源汽车售后技术，适配行业转型需求
性格沉稳耐心，注重细节，以客户为中心，致力于提供专业、贴心的车辆服务解决方案

"}, "name": "self", "sort": 9, "value": "自我评价", "visible": "1"}, {"data": {"editor": "", "hobbies": []}, "name": "hobby", "sort": 10, "value": "兴趣爱好", "visible": "0"}, {"data": {"editor": ""}, "name": "other", "sort": 11, "value": "自定义", "visible": "0"}]}